Recently, our professional technical service team finished a 15-day on-site training program for long-term cooperative clients in Dubai, Saudi Arabia and Qatar. As a global supplier of rack-and-pinion passenger & material construction hoists and full original spare parts, we always prioritize after-sales technical support to help partners operate equipment safely and efficiently.
The training covered multiple core modules, including daily standard inspection of double-cage and heavy-load hoists, fault troubleshooting of drive systems and safety locks, regular maintenance schedules, as well as compliance with local high-rise construction safety regulations. Our engineers also held one-on-one guidance for site maintenance staff, answering practical problems such as long-hour operation wear under high-temperature desert construction environments.
During this trip, we also communicated deeply with local engineering contractors and rental companies, collecting targeted demands for customized hoist tonnage and spare parts supply cycles. We confirmed a batch repeat order of 28 sets SC series construction elevators and a one-year long-term spare parts supply framework agreement.